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    • Home
    • Our Playrooms / Staff
      • Management
      • 0-2 Room
      • 1-3 Room
      • 2-4 Room
      • 3-5 Room
      • Relief staff/Lunch helper
    • Fees, Enrolment & Funding
      • Fees and Enrolment
      • Funding
    • Enquiries & Availability
    • Policies and Procedures
    • Nursery Curriculums
    • Terms and Conditions
    • Nutrition / Menus
    • Outdoor Play
    • Additional Information
      • Testimonials / Feedback
      • Fundraising 2023 / 2024
      • Nursery Closures
      • Special Events
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  • Home
  • Our Playrooms / Staff
    • Management
    • 0-2 Room
    • 1-3 Room
    • 2-4 Room
    • 3-5 Room
    • Relief staff/Lunch helper
  • Fees, Enrolment & Funding
    • Fees and Enrolment
    • Funding
  • Enquiries & Availability
  • Policies and Procedures
  • Nursery Curriculums
  • Terms and Conditions
  • Nutrition / Menus
  • Outdoor Play
  • Additional Information
    • Testimonials / Feedback
    • Fundraising 2023 / 2024
    • Nursery Closures
    • Special Events
    • Achievements
  • Keep the Fun Going

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Terms and Conditions

📝 Registration

  • A non-refundable registration fee is payable upon acceptance of the Enrolment Form:
    • £100 for full-time places
    • £50 for part-time places
  • This fee will only be refunded if we are unable to offer a place on your requested start date.
  • Funded children are exempt from registration fees and do not require any upfront payment to secure their place.

✅ Confirmation of Place

  • Once your child’s place is confirmed, you will receive an email detailing:
    • The official start date
    • Two complimentary settling-in sessions

💰 Nursery Fees

  • Fees are charged monthly in advance, payable by the 2nd of each month.
  • Your first payment will cover all booked sessions from your child’s start date to the end of that month.
  • Fees include:
    • Lunch (depending on session length)
    • Morning and afternoon snacks
  • Nappies and formula milk must be provided by the parent/carer.
  • Accepted payment methods:
    • Standing Order
    • Direct Debit
    • Childcare vouchers
  • Returned payments may incur an administration fee equal to any bank charges incurred by the nursery.

Important: Fees must be paid in full, monthly in advance, starting from your child’s first day.


📈 Fee Reviews

  • Fees are reviewed annually in April.
  • We reserve the right to adjust fees at other times if necessary, with one calendar month’s written notice.


🚫 Absences

  • No refunds are issued for absences due to sickness or holidays.


⚠️ Late Payments

If fees remain unpaid for more than 5 days:

  • A daily late fee of 10% may be applied to the outstanding balance.
  • The nursery may issue 14 days’ written notice to terminate the contract.
  • Upon termination, your child’s place will be withdrawn, and all outstanding fees will be formally demanded.


🕒 Session Types & Booking Conditions

  • We offer set sessions, which are permanently booked.
  • A full calendar month’s notice via email is required for any changes to booked sessions.
  • A detailed Fees Schedule is available online or from the nursery.


➕ Extra Sessions/Hours

  • Additional sessions may be booked subject to availability.
  • Please provide as much notice as possible to help us plan staffing and meals.
  • Extra sessions must be paid in advance and are non-refundable/non-transferable, unless agreed by the Nursery Director under exceptional circumstances.


❌ Cancellation & Termination

  • After admission, either party may terminate the contract with one calendar month’s written notice.
  • During the notice period:
    • The nursery will continue to admit the child.
    • The parent/carer must continue to pay all fees due.
  • If fees are not paid during the notice period, the child’s place will be withdrawn immediately, and outstanding fees will be formally demanded.
  • If a child is withdrawn without notice, one month’s fees will be charged in lieu of notice.
  • Notice must be submitted via email to the Nursery Manager.


⏰ Late Collection Policy

  • Charges apply for late collection:
    • £7.50 for the first 15 minutes
    • £15 for every additional 15 minutes


📞 Notification of Absence/Lateness

  • Parents/carers must inform the nursery if their child will be late or absent.


🌧️ Unforeseen Closure

  • In cases of closure due to extreme weather, flooding, utility failure, or other uncontrollable events, no refunds will be issued due to ongoing operational costs.


🤒 Sickness & Emergency Treatment

  • Children must not attend nursery if unwell or contagious.
  • If a child becomes ill during the day:
    • Parents/carers will be contacted to collect them.
    • For infectious illnesses, the recommended exclusion period must be observed.
  • In emergencies:
    • Health professionals will be contacted.
    • A senior staff member will accompany the child to the hospital until the parent/carer arrives.


📣 Complaints Procedure

  • Please refer to our full Complaints Procedure, available online or at the nursery.


🛡️ Child Protection & Safeguarding

Little Dreams Nursery adheres to:

  • The Protection of Children (Scotland) Act 2003
  • Health and Social Care Standards – My support, my life
  • GIRFEC (Getting it right for every child)
  • Early Years Framework
  • UN Convention on the Rights of the Child
  • The Children's Charter Copies of these documents are available at the nursery or online.


🏢 Care Inspectorate Registration

  • We are fully registered with the Care Inspectorate and comply with all regulatory requirements.


🎒 Loss or Damage

  • The nursery is not responsible for any loss or damage to personal property on its premises.


📚 Nursery Policies & Procedures

  • All policies and procedures are available online or at the nursery.
  • Parents/carers are responsible for familiarising themselves with these documents.
  • Policies are reviewed annually or as required by changes in legislation or guidance.

Copyright © 2024 Little Dreams Nursery - All Rights Reserved.

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