1. Registration
A non-refundable registration fee is payable upon acceptance of the Enrolment Form:
£100 for full-time places
£50 for part-time places
This fee will only be refunded if we are unable to offer a place on your requested start date.
Funded children are exempt from registration fees and do not require any upfront payment to secure their place.
2. Confirmation of Place
Once your child's place is confirmed, you will receive an email detailing:
The official start date
Two complimentary settling-in sessions
3. Nursery Fees
Fees are charged monthly in advance, payable by the 2nd of each month.
Your first payment will cover all booked sessions from your child's start date to the end of that month.
Fees include:
Lunch (depending on session length)
Morning and afternoon snacks
Nappies and formula milk must be provided by the parent/carer.
Accepted payment methods:
Standing Order
Direct Debit
Childcare vouchers
Returned payments may incur an administration fee equal to any bank charges incurred by the nursery.
Important: Fees must be paid in full, monthly in advance, starting from your child's first day.
See our Fees and Enrolment page for the full session-by-session fee schedule.
4. Fee Reviews
Fees are reviewed annually in April.
We reserve the right to adjust fees at other times if necessary, with one calendar month's written notice.
5. Absences
No refunds are issued for absences due to sickness or holidays.
6. Late Payments
If fees remain unpaid for more than 5 days:
A daily late fee of 10% may be applied to the outstanding balance.
The nursery may issue 14 days' written notice to terminate the contract.
Upon termination, your child's place will be withdrawn, and all outstanding fees will be formally demanded.
7. Session Types & Booking Conditions
We offer set sessions, which are permanently booked.
A full calendar month's notice via email is required for any changes to booked sessions.
A detailed Fees Schedule is available online or from the nursery.
8. Extra Sessions/Hours
Additional sessions may be booked subject to availability.
Please provide as much notice as possible to help us plan staffing and meals.
Extra sessions must be paid in advance and are non-refundable and non-transferable, unless agreed by the Nursery Director under exceptional circumstances.
9. Cancellation & Termination
After admission, either party may terminate the contract with one calendar month's written notice.
During the notice period:
The nursery will continue to admit the child.
The parent/carer must continue to pay all fees due.
If fees are not paid during the notice period, the child's place will be withdrawn immediately, and outstanding fees will be formally demanded.
If a child is withdrawn without notice, one month's fees will be charged in lieu of notice.
Notice must be submitted via email to the Nursery Manager.
10. Late Collection Policy
Charges apply for late collection:
£7.50 for the first 15 minutes
£15 for every additional 15 minutes
11. Notification of Absence/Lateness
Parents/carers must inform the nursery if their child will be late or absent.
12. Unforeseen Closure
In cases of closure due to extreme weather, flooding, utility failure, or other uncontrollable events, no refunds will be issued due to ongoing operational costs.
See our Closures page for planned nursery closure dates.
13. Sickness & Emergency Treatment
Children must not attend nursery if unwell or contagious.
If a child becomes ill during the day, parents/carers will be contacted to collect them.
For infectious illnesses, the recommended exclusion period must be observed.
In emergencies:
Health professionals will be contacted.
A senior staff member will accompany the child to the hospital until the parent/carer arrives.
14. Complaints Procedure
Please refer to our full Complaints Procedure, available on our Policies and Procedures page or from the nursery.
15. Child Protection & Safeguarding
Little Dreams Nursery adheres to:
The Protection of Children (Scotland) Act 2003
Health and Social Care Standards — My support, my life
GIRFEC (Getting it right for every child)
Early Years Framework
UN Convention on the Rights of the Child
The Children's Charter
Copies of these documents are available at the nursery or online.
16. Care Inspectorate Registration
We are fully registered with the Care Inspectorate and comply with all regulatory requirements.
Our most recent inspection was July 2025 — see our Care Inspectorate Inspection page for gradings and the full public report.
17. Loss or Damage
The nursery is not responsible for any loss or damage to personal property on its premises.
18. Nursery Policies & Procedures
All policies and procedures are available on our Policies and Procedures page or at the nursery.
Parents/carers are responsible for familiarising themselves with these documents.
Policies are reviewed annually or as required by changes in legislation or guidance.