📝 Registration
- A non-refundable registration fee is payable upon acceptance of the Enrolment Form:
- £100 for full-time places
- £50 for part-time places
- This fee will only be refunded if we are unable to offer a place on your requested start date.
- Funded children are exempt from registration fees and do not require any upfront payment to secure their place.
✅ Confirmation of Place
- Once your child’s place is confirmed, you will receive an email detailing:
- The official start date
- Two complimentary settling-in sessions
💰 Nursery Fees
- Fees are charged monthly in advance, payable by the 2nd of each month.
- Your first payment will cover all booked sessions from your child’s start date to the end of that month.
- Fees include:
- Lunch (depending on session length)
- Morning and afternoon snacks
- Nappies and formula milk must be provided by the parent/carer.
- Accepted payment methods:
- Standing Order
- Direct Debit
- Childcare vouchers
- Returned payments may incur an administration fee equal to any bank charges incurred by the nursery.
Important: Fees must be paid in full, monthly in advance, starting from your child’s first day.
📈 Fee Reviews
- Fees are reviewed annually in April.
- We reserve the right to adjust fees at other times if necessary, with one calendar month’s written notice.
🚫 Absences
- No refunds are issued for absences due to sickness or holidays.
⚠️ Late Payments
If fees remain unpaid for more than 5 days:
- A daily late fee of 10% may be applied to the outstanding balance.
- The nursery may issue 14 days’ written notice to terminate the contract.
- Upon termination, your child’s place will be withdrawn, and all outstanding fees will be formally demanded.
🕒 Session Types & Booking Conditions
- We offer set sessions, which are permanently booked.
- A full calendar month’s notice via email is required for any changes to booked sessions.
- A detailed Fees Schedule is available online or from the nursery.
➕ Extra Sessions/Hours
- Additional sessions may be booked subject to availability.
- Please provide as much notice as possible to help us plan staffing and meals.
- Extra sessions must be paid in advance and are non-refundable/non-transferable, unless agreed by the Nursery Director under exceptional circumstances.
❌ Cancellation & Termination
- After admission, either party may terminate the contract with one calendar month’s written notice.
- During the notice period:
- The nursery will continue to admit the child.
- The parent/carer must continue to pay all fees due.
- If fees are not paid during the notice period, the child’s place will be withdrawn immediately, and outstanding fees will be formally demanded.
- If a child is withdrawn without notice, one month’s fees will be charged in lieu of notice.
- Notice must be submitted via email to the Nursery Manager.
⏰ Late Collection Policy
- Charges apply for late collection:
- £7.50 for the first 15 minutes
- £15 for every additional 15 minutes
📞 Notification of Absence/Lateness
- Parents/carers must inform the nursery if their child will be late or absent.
🌧️ Unforeseen Closure
- In cases of closure due to extreme weather, flooding, utility failure, or other uncontrollable events, no refunds will be issued due to ongoing operational costs.
🤒 Sickness & Emergency Treatment
- Children must not attend nursery if unwell or contagious.
- If a child becomes ill during the day:
- Parents/carers will be contacted to collect them.
- For infectious illnesses, the recommended exclusion period must be observed.
- In emergencies:
- Health professionals will be contacted.
- A senior staff member will accompany the child to the hospital until the parent/carer arrives.
📣 Complaints Procedure
- Please refer to our full Complaints Procedure, available online or at the nursery.
🛡️ Child Protection & Safeguarding
Little Dreams Nursery adheres to:
- The Protection of Children (Scotland) Act 2003
- Health and Social Care Standards – My support, my life
- GIRFEC (Getting it right for every child)
- Early Years Framework
- UN Convention on the Rights of the Child
- The Children's Charter Copies of these documents are available at the nursery or online.
🏢 Care Inspectorate Registration
- We are fully registered with the Care Inspectorate and comply with all regulatory requirements.
🎒 Loss or Damage
- The nursery is not responsible for any loss or damage to personal property on its premises.
📚 Nursery Policies & Procedures
- All policies and procedures are available online or at the nursery.
- Parents/carers are responsible for familiarising themselves with these documents.
- Policies are reviewed annually or as required by changes in legislation or guidance.